Introduction

The French Carousel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website (thefrenchcarousel.com.au) and our services, you agree to the terms of this Privacy Policy.

Collection of Personal Information

We collect personal information in order to provide and improve our services. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit card details or other payment information.
• Order Information: Details of the products you have ordered.
• Account Information: Username and password for account creation and login.
• Usage Information: Information on how you use our website, including your IP address, browser type, and access times.

Use of Personal Information

We use the collected personal information for the following purposes:

• Processing Orders: To process and fulfill your orders, including delivery.
• Communication: To communicate with you regarding your order, account, or customer service inquiries.
• Personalization: To provide a personalized experience on our website, including product recommendations.
• Marketing: To send you promotional offers, newsletters, and other marketing communications. You can opt-out of these communications at any time.
• Improvement: To improve our website, services, and customer experience.

Disclosure of Personal Information

We may disclose your personal information to:

• Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and delivery companies.
• Legal Obligations: When required by law, such as in response to a subpoena or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing security measures such as encryption, firewalls, and secure socket layer (SSL) technology.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings.

Access and Correction

You have the right to access and correct your personal information held by us. If you wish to access or update your personal information, please contact us using the contact details provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be indicated at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The French Carousel

Email: bonjour@thefrenchcarousel.com.au

Phone: +61 2 8310 9730

Address: New South Wales, Australia